By Clara Team
Eholo or AI clinical documentation: how to choose
The short answer: choose Eholo if your priority is to bring much of the practice's management into one platform. Choose a specialist tool such as Clara if your operations already work and the problem you want to address is session documentation. There is no universal winner: these are different starting points, and the better choice depends on the work you need to simplify now.
The comparison becomes confusing when it asks only which product has more features. Public booking, invoicing, and reminders can save substantial time, but they do not by themselves measure the quality of a clinical note. In the other direction, a tool focused on transcription and clinical drafts does not automatically replace every process involved in running a practice.
If you have not yet defined your main need, the guide to choosing clinical notes software can help you separate clinical, administrative, and data requirements before opening a trial account.
What Eholo offers on its official pages
Eholo presents itself as a platform for psychologists and centres that brings together administrative and clinical work. Its solutions page includes scheduling, invoicing, patient records, consent, reminders, video calls, and artificial intelligence.
That broad scope matters. Its calendar and public booking page describes appointment organisation, visible availability, and reminders. The electronic invoicing page covers creating, organising, and sending invoices. Eholo also presents informed consent with customisable templates, digital signatures, and storage, together with email and SMS reminders.
On the clinical side, the platform includes patient and clinical-record management. Its video calls are offered within the platform and include automatic transcription. The artificial intelligence page presents MIA as an assistant that can handle administrative tasks, transcribe sessions, generate records and summaries, find invoices, and help with payment collection and other business tasks.
In its guidance on artificial intelligence for psychologists, Eholo also describes AI as support for documentation rather than a replacement for professional judgment. It is still worth checking in a demonstration how review, correction, and clinician oversight appear in the specific workflow.
This makes Eholo a sensible candidate when the purchase starts with a broad question: "How can I manage my practice better?" It does not mean that every module will suit every centre equally. It means the whole system should be evaluated, not only one notes screen.
What Clara's specialist documentation offers
Clara starts with a narrower question: "How can I document a session without losing presence or giving up clinical judgment?" Clara supports in-person and online sessions through the browser, prepares a transcript, and separately generates an editable clinical note draft. The clinician can correct the draft and mark the session as reviewed when the record properly represents their work.
The transcript is read-only. If it contains an error, the clinician accounts for that when correcting the clinical draft or completing their own notes. This separation matters: the transcript tries to preserve what was said, while the note selects and organises clinically relevant material. The therapy-session transcription page explains the workflow, and the AI clinical notes page shows the role of clinician review.
Clara also organises context across sessions to help the clinician recover the thread of the work. That context can support preparation, but it does not replace formulation or provide automatic treatment decisions. This approach is often easier to assess when scheduling, payments, and the rest of the practice already work and do not need to be changed solely to improve documentation.
A compact comparison
| Question | Eholo | Clara |
|---|---|---|
| What is the starting point? | Broad management of a practice or centre | Specialist clinical documentation for psychologists and therapists |
| What does the public offer show? | Scheduling, invoicing, patients, consent, reminders, video calls, and AI | In-person and online sessions, transcription, an editable clinical draft, and context across sessions |
| Where does AI sit? | In an assistant spanning clinical, administrative, and business tasks | In a bounded transcription, synthesis, and clinical-review workflow |
| What decision does it support? | Bringing several processes into one environment | Adding a documentation layer to a practice with established operations |
| What needs careful testing? | The depth of each module and how the whole system fits together | Transcript fidelity, draft usefulness, and the context used |
| Who retains clinical judgment? | Eholo says AI supports rather than replaces judgment; verify the review controls in the real workflow | The clinician reviews and edits the draft before marking the session as reviewed |
The table does not turn a difference in scope into an automatic difference in quality. It also does not claim that a feature is missing simply because a marketing page does not mention it. When a capability matters to your decision, ask for a concrete demonstration and a written answer.
When to start with Eholo
Eholo belongs near the top of your shortlist if several of these situations describe your practice:
- You coordinate calendars, clinicians, or rooms and want fewer separate tools.
- Booking, reminders, and invoicing take more time than they should.
- You want consent, video calls, and the clinical record to sit in a shared environment.
- You are willing to assess a broader migration because the problem extends beyond notes.
In that case, the trial should follow a representative week of work in a demo or draft environment. Using fictional contact details, create an appointment, prepare a reminder without sending it to a real person, simulate an invoice without issuing a real document, find a consent document, and inspect how a session reaches the record. Test the AI workflow with a fictional case first. Use real clinical data only after reviewing the terms, signing the necessary agreements, informing the person, and obtaining appropriate consent. Centralisation is valuable only if the modules you will use every day are understandable and sufficient for your practice.
When to start with Clara
Clara belongs near the top of your shortlist when the problem is more concentrated:
- You already have scheduling and administration that you do not want to replace.
- You want to stay more present in sessions and reduce the work of beginning each note from a blank page.
- You need a clear distinction between transcript and clinical synthesis.
- You value an editable draft, an explicit review status, and continuity across sessions.
- You work in Spanish, Catalan, or English and want to check whether the language fits your practice.
Here, the trial should focus on the record. Check names, facts, speakers, and terminology in the transcript. Then see whether the draft distinguishes what the person said, what you observed, what remains a hypothesis, and what was agreed for follow-up. Count corrections that change clinical meaning, not only style preferences. The broader comparison of AI clinical-notes tools offers more categories if neither of these two options fully defines your search.
Data and control: questions not to skip
A trial involving clinical data needs clear answers about consent, providers, encryption, retention, export, and deletion. Do not fill a gap with a favourable assumption.
In Clara, data is encrypted in transit and at rest. Session audio may be retained securely on the server for up to 14 days after processing and is then deleted. If a browser recording is interrupted, a local recovery copy may remain on the clinician's device for up to 7 days, or be removed sooner after recovery or manual deletion. These conditions should not be described as end-to-end encryption or immediate audio deletion.
Ask Eholo for its current documentation on the same questions and compare the answers with your practice's circumstances. The public pages reviewed describe product functions, but a responsible comparison should not invent a technical policy where those pages do not provide one. The GDPR guide for psychologists can serve as a practical checklist.
A five-step decision
- Write the main problem in one sentence: whole-practice management or session documentation.
- Choose two or three representative workflows instead of relying only on a provider's prepared demonstration.
- Assess operations, transcription, clinical synthesis, and data control separately.
- Record what needs a minor adjustment and what would block clinical use.
- Decide from the pattern across several tests, not one unusually good session.
Eholo information was checked on its official pages on 29 July 2026. Product offers can change. This comparison describes each product's published positioning and workflows. It is not an independent audit or a claim that either product is better for every practice.